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Download PrintMatter

PrintMatter is a small Windows tray app that captures print jobs and asks staff which matter each job belongs to. Install it once per PC. There are no licence keys or per-user settings, and staff sign in automatically with their Windows account.

Requirements

  • Windows 11, 64-bit
  • PCs joined to Microsoft Entra ID, with staff signing in using Microsoft 365 accounts
  • Microsoft Edge WebView2 Runtime (included with Windows 11; the installer stops with a message if it's missing)
  • Administrator rights to install. .NET doesn't need to be installed separately.

How installation works

  1. Approve PrintMatter for your organisation (once). A Global Administrator or Cloud Application Administrator approves it using the link below. Staff then won't be prompted for consent.
  2. Contact us to activate your firm. PrintMatter stays inactive for your staff until we've registered your organisation.
  3. Allow PrintMatter in Microsoft Defender, if your firm uses the attack surface reduction rule described below.
  4. Deploy the installer to your PCs. We recommend Intune.
  5. Check a pilot PC, then roll out to everyone else.

Admin approval link

Admin approval link
https://login.microsoftonline.com/organizations/adminconsent?client_id=da2935aa-3034-4c5a-b320-7802a539e5aa&redirect_uri=https%3A%2F%2Fapi.printmatter.com.au%2Fconsent%2Fcomplete&state=printmatter

What the installer does

  • Installs for all users of the PC, to C:\Program Files\PrintMatter
  • Starts PrintMatter automatically when any user signs in
  • Adds a Start menu shortcut and an entry in Installed apps
  • Contains no licence keys or passwords

Printing is never blocked. If PrintMatter isn't running, documents still print, but those jobs aren't captured.

Deploy with Microsoft Intune

1. Allow PrintMatter in Defender

Do this before deploying if your firm has this attack surface reduction (ASR) rule set to anything other than Not configured. PrintMatter is a specialised app with few installations, so the rule can stop it from starting.

  1. In the Intune admin center, go to Endpoint security > Attack surface reduction and open your ASR rules policy.
  2. Find Block executable files from running unless they meet a prevalence, age, or trusted list criterion (rule ID 01443614-cd74-433a-b99e-2ecdc07bfc25).
  3. Under ASR Only Per Rule Exclusions for that rule, add:
    Exclusion path
    C:\Program Files\PrintMatter\
  4. Make sure the policy applies to the PCs that will receive PrintMatter.

If you use other application control tools, allow the same folder there.

2. Package the installer

Put the MSI in an empty folder, then run the Microsoft Win32 Content Prep Tool:

Packaging command
IntuneWinAppUtil.exe -c <source-folder> -s PrintMatter-0.3.1.msi -o <output-folder>

3. Add the app

In the Intune admin center, go to Apps > All Apps > Create, select Windows app (Win32), and upload the .intunewin file. Then use these settings:

SettingValue
Install commandmsiexec /i "PrintMatter-0.3.1.msi" /qn
Uninstall commandmsiexec /x "{PRODUCT-CODE}" /qn
Install behaviorSystem
Device restart behaviorNo specific action
Operating system architecturex64
Minimum operating systemThe earliest Windows 11 version in your fleet

Detection rule: choose Manually configure detection rules and add a File rule:

SettingValue
PathC:\Program Files\PrintMatter
File or folderPrintMatter.Desktop.exe
Detection methodString (version)
OperatorGreater than or equal to
Value0.3.1
Associated with a 32-bit app on 64-bit clientsNo

4. Assign it

Assign the app as Required to a small device group first. Once you've checked a pilot PC, extend the assignment to the rest of the fleet.

5. Check a pilot PC

PrintMatter starts at the next sign-in. To check it straight away, open it from the Start menu.

  1. Find the PrintMatter icon in the system tray, right-click it, and confirm the top line shows your firm's name followed by Active.
  2. Choose Test popup. A popup should open with the cursor in the matter search box. This is only a test and records nothing.
  3. Print a short document to a real printer. Virtual printers such as Microsoft Print to PDF are excluded by default, so they won't show a popup.

Updating to a new version

Add the new version as a new Win32 app with its own version in the commands and detection rule, and the new product code. On the Supersedence step, add the previous version and set Uninstall previous version to No, because the installer upgrades in place. Assign the new app to your groups.

During an upgrade, any running copy of PrintMatter closes and reopens at the user's next sign-in, or from the Start menu. Jobs printed in between aren't captured, so schedule upgrades outside business hours.

Install on a single PC

Run the MSI as an administrator, or use these commands from an elevated prompt:

Install and uninstall commands
msiexec /i "PrintMatter-0.3.1.msi" /qn
msiexec /x "PrintMatter-0.3.1.msi" /qn

The first command installs silently and the second uninstalls. You can also uninstall from Settings > Apps > Installed apps.

Troubleshooting

What you seeWhat to do
Blocked by Defender, or PrintMatter doesn't startAdd the Defender exclusion in step 1.
Installer says WebView2 is neededInstall the Microsoft Edge WebView2 Runtime, then run the installer again.
Tray shows Organisation not registeredComplete the admin approval, then contact us to activate your firm.
Tray shows Sign-in requiredRight-click the tray icon and choose Sign in….
No popup when printing to a PDF or other virtual printerThis is expected. Test with a real printer.
Anything elseContact us and include the latest log from %LOCALAPPDATA%\PrintMatter\logs. Logs can include document names, so review them before sending.