Print cost recovery, firm by firm.

The problem

Every bundle, letter and court copy is printed by the same person who does the billing. Logging each one means a note on a pad or a spreadsheet, and at month's end some never make it onto the matter.

How PrintMatter handles it

• Each print job triggers the popup, with the page count and cost already worked out.
• Recent matters are remembered, so a busy matter is one click away.
• The cost is posted to the matter in Actionstep as a disbursement, ready for the next bill.

The problem

At a firm of about a dozen people, print costs are logged by hand at the end of each week. The log relies on memory, jobs go missing, and the practice manager chases people before each billing run.

How PrintMatter handles it

• Costs are captured as each job is printed, by the person who printed it.
• The daily or weekly digest flags uncoded jobs before the billing run, so the chasing is targeted.
• The print log and admin dashboard show the whole firm's print costs in one place.
• Rates are set once, firm-wide or per user, with overrides for colour, A3 and client agreements.

The problem

The partners want print disbursements captured, and the IT manager has to get the app approved and onto every machine without a project of its own.

How PrintMatter handles it

• An administrator installs it once per PC, with no licence keys or per-user settings.
• It runs on 64-bit Windows 11 PCs joined to Microsoft Entra ID, and staff sign in automatically with their Windows account.
• The download page sets out the Intune steps: the Defender exclusion, packaging, app settings, detection rule and a pilot check.
• It works through the Windows print spooler, so existing printers and applications don't change.
• Actionstep is connected over OAuth 2.0.

The problem

Offices run their own Actionstep tenants, sign-in is managed centrally, and any new desktop software has to fit an established deployment and configuration process.

How PrintMatter handles it

• Multi-tenant Actionstep support, so each office's print costs post to its own tenant.
• SSO and centralised configuration, so rates and settings are managed in one place.
• An MDM / GPO deployment guide for a managed rollout.
• Dedicated onboarding, plus an SLA and phone support.